Elevate Your Care Home's Excellence with Our Managed Services Programme From £1,185 per month, plus VAT
Transform Your Care Home with Tailored Our MSP Packages
Running a care home involves navigating complex regulations, ensuring compliance, and delivering high-quality care. At Fulcrum Care, we understand these challenges and have created bespoke Managed Services Programme packages to provide ongoing, expert support for care homes of all sizes. Whether you're preparing for inspections, improving service quality, or striving to maintain excellence, our packages are designed to empower you and your team every step of the way.
Our MSP's are suitable for:
- Care homes preparing for CQC, CI, or CIW inspections.
- Newly registered providers navigating compliance requirements.
- Homes seeking to improve care quality and safety.
- Teams looking for ongoing guidance and support.
Explore Our Comprehensive MSP Support Packages
Core MSP: Governance Assurance Standard price: £1,185 + VAT per month Introductory offer: £995 + VAT per month for 6 months
Best for: Stable services that need external oversight, assurance and early warning, but not heavy intervention.
Key Features:
-
Monthly remote quality review and governance call
-
Review of manager returns and escalation of significant risk themes
-
Light-touch oversight of incidents, safeguarding, complaints, audits and action plan slippage
-
Inspection-readiness check against available evidence
-
Email and telephone advisory support during office hours
-
Concise monthly governance summary with key risks and recommended next actions
The Benefit:
Core MSP gives providers light-touch external assurance, helping identify risk themes early and maintain clearer visibility of governance, evidence and inspection readiness.
Enhanced MSP: Quality Improvement Cycle Standard price: £1,495 + VAT per month Introductory offer: £1,250 + VAT per month for 6 months
Best for: Services needing more structured monthly oversight, care plan and risk assessment review, and stronger accountability.
Key Features:
-
Everything included in Core MSP
-
Structured monthly quality improvement cycle with action tracking
-
Monthly review of selected care plans and risk assessments
-
RAG-rated risk profile covering key governance themes
-
Monthly governance meeting with manager, nominated individual or provider representative
-
Support to maintain inspection-readiness evidence and demonstrate progress over time
The Benefit:
Enhanced MSP creates a recommended monthly improvement rhythm, helping providers track actions, evidence progress and strengthen accountability across key areas of service quality.
Comprehensive MSP: Virtual QA Partner Standard price: £1,995 + VAT per month Introductory offer: £1,695 + VAT per month for 6 months
Best for: Providers without a strong internal QA function, or services needing senior oversight, deeper challenge and owner-level assurance.
Key Features:
-
Everything included in Enhanced MSP
-
Enhanced governance reporting for provider, owner or board-level review
-
Named Fulcrum lead for continuity, challenge and escalation
-
Deeper review of risk themes, including medicines, staffing, safeguarding, incidents, care records and regulatory correspondence
-
Support with CQC action planning and evidence preparation
-
Priority focus for services with elevated regulatory risk or weaker internal QA infrastructure
The Benefit:
Comprehensive MSP gives providers a high-assurance quality partner, helping strengthen oversight, improve evidence, support CQC readiness and give owners clearer visibility of risk and progress.
What happens once you sign up? We'll be in touch within 1 working day
Once we have received your order, we will arrange an initial call with you to understand a little more about your care organisation and to set out what happens next.
Prices quoted are per month and exclude VAT. Unless otherwise stated, the frequency of services is once per year.
There are several payment options available, including payment upfront via credit/debit card or Paypal, or through three monthly interest-free payments.
What's Included in Every MSP?
Compliance Confidence
Our inspections and reviews ensure your care home remains prepared for regulatory checks.
Expert Support
Our experienced consultants provide actionable insights tailored to your specific circumstances.
Proactive Risk Management
We help identify potential issues early, minimising risks and maintaining high care standards.
Terms and Conditions How our Managed Services Programme packages work
Prices quoted are per month and exclude VAT. Unless otherwise stated, the frequency of services is once per year.
MSP packages are subject to a minimum 12-month agreement (“Minimum Period”) with Fulcrum Care Limited. Payment is processed via GoCardless and consists of an initial payment followed by a minimum of 11 monthly payments. These will be charged via direct debit or the credit/debit card provided. You authorise Fulcrum Care Limited to automatically debit your account or charge your card for these recurring payments. In case of early termination, payments will continue to be taken until the end of the Minimum Period. Fulcrum Care Limited reserves the right to modify these terms with notice. For full details, contact our customer service on 0203 411 4014 or email [email protected].
This Agreement shall automatically renew for successive twelve (12) month periods (the “Renewal Term”) unless either Party provides written notice of non-renewal at least 30 days prior to the expiration of the current term. Either Party may terminate this Agreement at the end of the current term by providing such written notice. The terms and conditions of this Agreement will remain in effect during each Renewal Term unless otherwise modified or terminated in accordance with the terms herein.
For full terms and conditions, click here.(opens in new tab)
WHAT IS INCLUDED IN EACH TIER
| Feature | Core MSP | Enhanced MSP | Comprehensive MSP |
|---|---|---|---|
| Monthly remote quality review and governance call | Yes | Yes | Yes |
| Review of manager returns and escalation of significant risk themes | Yes | Yes | Yes |
| Light-touch oversight of incidents, safeguarding, complaints, audits and action plan slippage | Yes | Yes | Yes |
| Inspection-readiness check against available evidence | Yes | Yes | Yes |
| Email and telephone advisory support during office hours | Yes | Yes | Yes |
| Concise monthly governance summary with key risks and recommended next actions | Yes | Yes | Yes |
| Structured monthly quality improvement cycle with action tracking | No | Yes | Yes |
| Monthly review of selected care plans and risk assessments | No | Yes | Yes |
| RAG-rated risk profile covering key governance themes | No | Yes | Yes |
| Monthly governance meeting with manager, nominated individual or provider representative | No | Yes | Yes |
| Support to maintain inspection-readiness evidence and demonstrate progress over time | No | Yes | Yes |
| Enhanced governance reporting for provider, owner or board-level review | No | No | Yes |
| Named Fulcrum lead for continuity, challenge and escalation | No | No | Yes |
| Deeper review of risk themes, including medicines, staffing, safeguarding, incidents, care records and regulatory correspondence | No | No | Yes |
| Support with CQC action planning and evidence preparation | No | No | Yes |
| Priority focus for services with elevated regulatory risk or weaker internal QA infrastructure | No | No | Yes |